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Call Us (817) 735-8700

Fax (817) 735-4978

1712 Montgomery Street
Fort Worth, TX 76107

After hours Emergency

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Client Survey

Our mission is to maintain a dedicated, caring and knowledgeable team committed to providing exceptional client service and Veterinary Health Care. We strive toward this excellence through continuing education, technical advances and compassionate care for all pets entrusted to us.

You can help us reach and maintain this level of service by sharing your veterinary needs and expectations. By completing this client survey, you will be a part of our team meetings and be assured that your comments will be discussed and acted upon. Thank you for your time and effort.

(Please Note: Your privacy is 100% assured.)

Would you like us to contact you?(Required)
How Did You Choose our Hospital?
Your Telephone Experience:
Please check the boxes that apply to your experience:

Your Impression of our Receptionist (Over the Phone):

Friendly and attentive
Courteous
Informative

Your Impression of our Receptionist (In Person):

Stood and greeted me
Aware of purpose of visit
Seemed warm and cheerful
Gave me undivided attention
Seemed hospitable
Answered all my questions

Your Impression of our Reception Area:

Comfortable
Neat & Clean
Counter tops free from clutter
Retail displays are well organized
Odor-free
Pet-friendly

Your Impression of our Parking Lot/Grounds:

Clean
I found a parking spot with ease

Your Impression of our Hospital Website

I visited the Pet Hospital Website
I found the website to be helpful & resourceful
I printed out any necessary forms ahead of time from the Hospital Website
I registered to be a member and/or to receive free newsletters

Your Impression of our Technician:

Greeted me with warmth
Was gentle with my pet
Seemed proficient and knowledgeable
Gave me the information I needed
Pet-friendly

Your Impression of our Veterinarian:

Introduced himself/herself
Washed his/her hands before examining my pet
Listened to what I said & answered all my questions
Gave clear advice about how to treat my pet
Behaved professional in manner and appearance
Answered all my questions
Comforted me and my pet
Made me feel valued

Additional Questions:

Was your waiting time reasonable?
Do you feel the fees were reasonable?
Did you understand all our fees?
Will you recommended us to others?
This field is for validation purposes and should be left unchanged.
cat veterinary care

Call us today to book an appointment for your pet!
(817) 735-8700